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Call Ride To Care Toll-free: 855.321.4899  |  Local: 503.416.3955  |  TTY/TDD: 711 


Facility Online Ordering

Click here to order online.

You can now schedule rides online if you have a member’s Ride to Care online account information. Online requests must be made at least 24 hours prior to the member’s health care appointment. (Business days are Monday through Friday, excluding holidays)

To schedule a trip online, you will be directed to the Access2Care Customer Login Page.  The member’s trip must be scheduled under the member’s account within the system. (Health Care facilities do not have user accounts in the online ordering system).

Be prepared to provide the following information when scheduling the member’s trip:

  • The member’s  OHP ID number
  • The member’s name
  • The member’s  home address including ZIP code for the pick-up
  • The name, address, and ZIP code for the health care provider the member will be seeing
  • The day and time of the member’s health care appointment

Please call us Monday through Friday, 7am to 7pm to schedule a ride. If you have questions, concerns, an urgent need, or you need to cancel a ride, we are available 24/7/365 to answer your call.

We Want to Hear From You!

We want to give you the best service possible. If you enjoyed your ride, were unhappy with your ride, or have any other concerns, please tell us about it.

Click here and send us your comments, questions, or concerns.